AZExecute Subscription Terms — version 1.0.0

1. Supplier, customer and acceptance

The supplier is Dyntora ApS, Nørregårdsvej 232, 2610 Rødovre, Denmark, CVR 46375599, VAT DK46375599, info@azexecute.com. The customer is the organisation identified in the electronic acceptance receipt. The administrator accepting confirms authority to bind that organisation. These terms and the accompanying Data Processing Agreement (DPA), including its schedules, form the standard service agreement. The receipt identifies the agreed document version and the accepting person and date. Downloadable copies are available under Organisation Agreements.

A separately agreed Enterprise order can specify prices, scope and commercial variations. Mandatory law and applicable mandatory transfer clauses prevail; the DPA controls processing of personal data on the customer's behalf. No purchase-order boilerplate changes the contract unless expressly accepted by both parties.

2. Subscription and permitted use

AZExecute provides the features and limits of the plan selected by the customer. A free edition or trial provides only its stated functionality and duration. The customer receives a non-exclusive right to use the service for its internal business purposes during the subscription, not ownership of the software. Consultancy, bespoke development and self-hosted services require a separate scope. The customer's Azure and other third-party charges are not included unless expressly agreed.

The customer administers its identities, permissions and integration consents and must authorise its infrastructure automation. It must not use the service unlawfully, access another tenant's data, introduce malicious code or deliberately overload the service. Dyntora remains responsible for its own contractual and statutory obligations.

3. Customer Data

The customer and its licensors retain their rights in their data, scripts, configurations and customer-specific outputs. Dyntora receives no ownership of Customer Data. Its non-exclusive, royalty-free processing right is limited to providing, securing, maintaining and supporting the agreed service and following documented customer instructions. Dyntora must not sell Customer Data, use it for advertising, train general-purpose AI models on it or reuse it for unrelated product development.

This limited right ends at service end, except to complete agreed return/deletion procedures or comply with applicable legal retention requirements. Retained data remains protected and cannot be used for other purposes. Personal-data processing on the customer's behalf is governed by the DPA. Voluntary feedback may be used to improve the product but does not transfer ownership of Customer Data or authorise disclosure of confidential information.

4. Confidentiality and privacy

Each party protects the other's non-public technical, business and commercial information, including negotiated pricing, with reasonable care and uses it only for the contract. Disclosure is limited to persons who need it and are subject to confidentiality duties, or to the extent required by law. Public information, information independently developed and information lawfully known or received without restriction are excluded. Customer Data remains protected while retained; trade secrets while they qualify as such; other confidential information for five years after termination.

Each party separately meets its responsibilities for independent-controller processing such as contract administration and statutory accounting. The privacy notice explains that processing; accepting this contract is not consent to marketing. The DPA governs customer-directed personal-data processing.

5. Prices, payment and renewal

The selected plan and checkout, or the Enterprise order, state the price, currency, billing period and applicable taxes. Paid subscriptions are billed in advance. Stripe card subscriptions renew automatically for their monthly or yearly billing period unless cancellation has been scheduled. Contact Dyntora to arrange Enterprise payment changes; the Enterprise card does not select a payment method.

Stripe Enterprise bank-transfer invoices are annual and use the agreed supported currency, normally EUR for Denmark and Europe, or USD where expressly agreed. Use the bank details and reference on the current invoice; the receiving account may be outside Denmark. Manual Danish DKK invoicing is annual only and includes the disclosed 10% manual-processing charge. Manual access begins or renews after full payment is received and confirmed; it is not automatically charged or renewed. Contact Dyntora before the paid period expires to arrange renewal.

Notify Dyntora promptly of a good-faith invoice dispute and pay undisputed amounts when due. Overdue Stripe payments may result in suspension after notification and expiry of the communicated grace period. Suspension does not remove data protection or agreed return/deletion obligations. Price changes apply only to a subsequent term, with at least 30 days' notice before the applicable cancellation deadline unless a different period is expressly agreed.

6. Availability and support

Dyntora provides the service with reasonable skill and care. The standard subscription does not include a guaranteed uptime percentage, service credits, or guaranteed response or recovery times. A separate SLA applies only if expressly agreed in writing. Standard support is available through info@azexecute.com; no dedicated or round-the-clock support is promised. Dyntora communicates material changes and planned maintenance where practicable and does not materially reduce purchased core functionality during a paid term without agreement, except where legally required or necessary to address an urgent security risk. These limitations do not remove Dyntora's express contractual or statutory obligations, including personal-data-breach notification duties.

7. Cancellation, suspension and exit

The customer may cancel renewal through the available billing controls or by contacting Dyntora. Cancellation normally takes effect at the end of the paid period, without a refund for an otherwise available unused portion. Either party may terminate for material breach not remedied within 30 days after written notice; irremediable material breach may justify immediate termination. Proportionate restriction is permitted for serious security threats, unlawful use or legal requirements, with notice where lawful. Unused prepaid fees are refunded where the customer terminates because of Dyntora's unremedied material breach.

Data return/deletion follows the DPA. Residual backups of actively deleted personal data expire within 90 calendar days and may expire earlier. Payment disputes do not waive mandatory data protection duties.

8. Updated agreements

Dyntora publishes changes as a new version and asks an authorised administrator to accept for the organisation. Electronic acceptance is recorded; existing accepted copies are retained. Existing tenants receive a 30-calendar-day application grace period from publication. After the deadline, ordinary application and API access and new interactive operations are blocked for the organisation until an authorised tenant administrator accepts. Already running work and independently scheduled background automation are not stopped by this agreement-access restriction and may continue. The restriction is not an emergency stop for customer infrastructure. New tenants must accept before ordinary use. Contractual notice periods and rights under separately agreed terms still apply; publication must allow those periods. Reacceptance does not retroactively change accrued rights or permit retrospective price changes. Agreement review, billing, cancellation and data-return channels remain available if the customer does not accept. The customer may contact Dyntora regarding rejection of changes and applicable termination rights.

9. Liability and law

To the extent permitted by law, neither party is liable for indirect or consequential losses or anticipated lost profits. Aggregate liability in a twelve-month period is limited to fees paid or payable under the affected subscription in that period. This does not limit fraud, wilful misconduct, gross negligence or non-excludable liability, statutory data-subject rights or supervisory-authority powers. It does not extinguish payment obligations. Express service and DPA obligations are not negated by a disclaimer of wholly uninterrupted or error-free operation.

Danish law applies, excluding conflict-of-law rules. The parties first seek good-faith resolution through their contract contacts; unresolved disputes go to the competent Danish courts, subject to mandatory jurisdiction rules. Contact info@azexecute.com about these terms or to arrange an Enterprise variation.